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How it works

Four steps. Forty-eight hours.

From the moment payment, your onboarding form and required access are all confirmed, we deliver in 48 hours on Essentials and Plus — the Signature showcase build takes 5 business days. Here's exactly what that looks like.

How it works

How it works. Four clear steps.

Pick your launch, complete one onboarding form, and we build the essentials to get your business online properly.

  1. 01

    Pick your launch.

    Choose the package that fits your business and pay securely online.

  2. 02

    Complete onboarding.

    Fill out one private form with your business details, services, photos, logo and required approvals.

  3. 03

    We build in 48 hours.

    Once payment, onboarding, files and required access are complete, your domain, email and website are built.

  4. 04

    Handover and Care.

    You receive your handover pack, access instructions and your first 2 months of Care, then Care Plan support from month 3.

What happens at each step

Step 01

Pick your launch and pay

Choose Essentials ($1,997), Plus ($2,997 — our recommended build) or Signature ($5,997) on the pricing page. Every package includes a domain registered in your business name, professional business email, a mobile-friendly website, a lead form to your inbox, a handover pack, and your first 2 months of Care — then from month 3 your Care Plan continues monthly unless you cancel. Payment is processed securely online — no deposit-and-quote dance.

Step 02

Complete your onboarding form

Once paid, you get a private link to a single onboarding form. We ask for the essentials only: your legal entity details, your preferred domain, the email prefix you want, your services, your contact phone and lead destination, and a few approval acknowledgements. Most clients complete it in under 30 minutes. You can save and return.

Step 03

We build, you check email

Once payment, questionnaire and any required access are confirmed, your build window starts — 48 hours on Essentials and Plus, or 5 business days on the Signature showcase build. We register your domain, provision your Microsoft 365 tenant, configure DNS, build your site, set up your lead form, and run through a quality checklist. You get one preview link before go-live to confirm content and contact details.

Step 04

Handover and Care begins

On launch day you receive a handover pack with every login, every recovery code, every renewal date, and a plain-English explanation of what each piece does. Your first 2 months of Care begin immediately, then from month 3 your Care Plan continues monthly unless you cancel — that covers small monthly updates, technical maintenance, and any issues with your domain, email or hosting.

What we need from you upfront

  • Legal business name and ABN.
  • Preferred domain (and a backup or two).
  • Email address prefix you want (e.g. hello@, info@, your-name@).
  • What your business does and where you operate.
  • A phone number, lead destination email, and at least one service.
  • Acknowledgement of our service agreement and the Microsoft customer agreement.

What can extend the delivery window

  • Domain access not yet granted to us (for clients with an existing domain).
  • Onboarding form submitted but missing required acknowledgements.
  • Logo or photos requested but not yet supplied.
  • Google verification (controlled by Google, not us).
  • Domain registry delays during peak processing.

48 hours. Or 100% refunded.

If we miss the 48-hour window after payment, onboarding and required access are complete, we refund your fee in full.

7-day money-back guarantee.

Not happy with your new site? Tell us within 7 days of going live and you get 100% of your money back.

You approve before go-live. You see your site and get a full revision round before it launches — we don't go live until you're happy with it.

Ready to start the clock?

Pick your launch, fill in one form, and we'll do the rest.