Legal
Terms of Service
Last updated: May 2025
About these terms
These terms apply to your use of the MP Launch website. The full Service Agreement governing any work we complete for you is provided separately at checkout or before work begins. By using this website and purchasing our services, you agree to these terms.
Who we are
MP Launch is operated by PRJ Automations Pty Ltd (ABN 13 693 352 135), based in Adelaide, South Australia. When we say "we", "us" or "MP Launch", we mean PRJ Automations Pty Ltd.
Services
MP Launch provides website setup, domain registration, business email setup, lead capture systems, and related digital services for Australian small businesses. The specific scope of work for your project is defined by the package you purchase and confirmed in our onboarding process.
We reserve the right to refuse service to anyone for any reason.
Package scope
Your package scope is defined by the package you purchase, the inclusions shown on our website at the time of purchase, and any written Service Agreement or checkout confirmation provided to you. If there is any inconsistency, the written Service Agreement or checkout confirmation takes priority for that project.
48-hour delivery promise
Our 48-hour delivery window starts once:
- Your payment has been received.
- Your onboarding form has been submitted with all required information.
- Any required access (e.g. existing domain credentials) has been provided.
Third-party verification delays (Google Business Profile, Microsoft, domain registrars) are outside our control and excluded from the 48-hour window.
Ownership
Assets we create for you (domain, email, website) are set up in your name and belong to you. We do not claim ownership of your content, brand, or business assets. If you cancel your Care Plan or end our working relationship, we will provide a clean handover of all assets within 14 days.
Client delays and missing information
Our delivery timelines depend on you providing accurate information, content, approvals and required access on time. If information, content, approvals or access are missing, incomplete or delayed, our delivery timelines are paused until the issue is resolved.
Review and revision process
Before final launch, you will have the opportunity to review the website and request reasonable changes within your selected package scope. Each launch includes up to 2 reasonable revision rounds before final approval, unless otherwise agreed in writing.
Reasonable changes may include text corrections, image swaps, service detail corrections, minor layout adjustments and fixing errors.
Revisions do not include a full redesign, a change of business direction, new pages outside your package, custom integrations, booking systems, SEO campaigns, ads management or other work outside the agreed scope.
Launch approval
Once the website has been delivered for review and any agreed revision rounds have been completed, you are responsible for reviewing and approving the launch. Delays in feedback or approval may delay final publication and do not count against our delivery timeframe.
Care Plans
Every launch package includes 12 months of Care. From Month 13 onwards, Care continues on a rolling monthly basis at the published rate unless you change or cancel it.
Care Plan rules
- Unused monthly support time does not roll over.
- Work outside the included monthly time is quoted before we start.
- New pages, redesigns, new landing pages and integrations are not included unless agreed separately.
- Domain renewals, hosting and Microsoft 365 support only continue while the Care Plan is active.
- Year 1 Care is included with your launch package.
- From Month 13, you can continue, upgrade, downgrade or cancel with 14 days' notice.
- Client must provide any content, images, pricing, service changes or approvals needed for updates.
- Care Plans do not guarantee Google rankings or lead volume.
Payments
All payments are processed securely through Stripe. Prices are in Australian Dollars (AUD). Care Plan subscriptions are billed monthly. We may change our prices at any time, but existing Care Plan subscribers will receive 14 days' notice of any price changes.
Your responsibilities
- Provide accurate information in the onboarding form.
- Provide any required access or credentials in a timely manner.
- Ensure you have the rights to use any content, logos, or images you provide.
- Respond to our requests within a reasonable timeframe to avoid project delays.
Limitation of liability
To the maximum extent permitted by law, our liability is limited to the amount you paid for the relevant service. We are not liable for any indirect, incidental, or consequential damages. Nothing in these terms excludes or limits your rights under Australian Consumer Law.
Changes to these terms
We may update these terms from time to time. We will post any changes on this page with an updated date. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.
Contact us
If you have any questions about these terms, please contact us at hello@mplaunch.com.au.